Euphoria [Ria] Gray
Product Designer
Euphoria [Ria] Gray
Product Designer
Available for Work
I Enjoy Building Things
You can find me building something every weekend, because it makes me happy ☺
I Enjoy Building Things
You can find me building something every weekend, because it makes me happy ☺
Education
I am a lifelong artist with a background in biochemistry from the University of Washington.
I also took coursework and certificate courses to enhance my UX design skills.
Stack
My technical toolkit includes proficiency in Figma, Xd, Framer, HTML, and various design software like Photoshop, Illustrator, and After Effects within Adobe Creative Suite. I'm also well-versed in responsive web design, ensuring that websites I create look and function flawlessly across all devices.
Experience
UX Designer & Product Marketer
One Mnet Health
2022 - present
Created user stories, user journeys, flow charts, personas, wireframes, and high-fidelity prototypes.
Successfully decreased patient ticket volume by 27% and increased patient total health history completion rates before surgery by 6% with my re-design, demonstrating a direct positive impact to our company's and client's operational efficiency.
Led the end-to-end re-design of our patient and clinician portals. Collaborated with 15 professionals (5 cross-functional teams) to achieve organizational objectives.
From research through launching, I successfully upgraded 5 solutions, consisting of 50+ existing pages, simultaneously reducing technical debt associated with outdated .asp and .net pages.
Successfully ran marketing campaigns and created of over 50 landing pages, 100+ emails and social media promotions.
UX Designer & Product Marketer
One Mnet Health
2022 - present
Created user stories, user journeys, flow charts, personas, wireframes, and high-fidelity prototypes.
Successfully decreased patient ticket volume by 27% and increased patient total health history completion rates before surgery by 6% with my re-design, demonstrating a direct positive impact to our company's and client's operational efficiency.
Led the end-to-end re-design of our patient and clinician portals. Collaborated with 15 professionals (5 cross-functional teams) to achieve organizational objectives.
From research through launching, I successfully upgraded 5 solutions, consisting of 50+ existing pages, simultaneously reducing technical debt associated with outdated .asp and .net pages.
Successfully ran marketing campaigns and created of over 50 landing pages, 100+ emails and social media promotions.
UX Designer & Product Marketer
One Mnet Health
2022 - present
Created user stories, user journeys, flow charts, personas, wireframes, and high-fidelity prototypes.
Successfully decreased patient ticket volume by 27% and increased patient total health history completion rates before surgery by 6% with my re-design, demonstrating a direct positive impact to our company's and client's operational efficiency.
Led the end-to-end re-design of our patient and clinician portals. Collaborated with 15 professionals (5 cross-functional teams) to achieve organizational objectives.
From research through launching, I successfully upgraded 5 solutions, consisting of 50+ existing pages, simultaneously reducing technical debt associated with outdated .asp and .net pages.
Successfully ran marketing campaigns and created of over 50 landing pages, 100+ emails and social media promotions.
Sr. Project Manager
One Mnet Health
2019 - 2022
Led large-scale implementation projects to resolve clients' pain points through close collaboration within the company (sales/engineers/customer-success), implemented solutions to 120+ surgery centers nationwide under 2 years.
Sr. Project Manager
One Mnet Health
2019 - 2022
Led large-scale implementation projects to resolve clients' pain points through close collaboration within the company (sales/engineers/customer-success), implemented solutions to 120+ surgery centers nationwide under 2 years.
Sr. Project Manager
One Mnet Health
2019 - 2022
Led large-scale implementation projects to resolve clients' pain points through close collaboration within the company (sales/engineers/customer-success), implemented solutions to 120+ surgery centers nationwide under 2 years.
Research Assistant
University of Washington
2019
Analyzed East Asia public health development through historical documents.
Research Assistant
University of Washington
2019
Analyzed East Asia public health development through historical documents.
Research Assistant
University of Washington
2019
Analyzed East Asia public health development through historical documents.
Medical Scribe
Lahey Medical Center
2018
Documented patient interaction on EMR, but also helped ideate an online reference tool for dermatology diagnostic support under the mentorship of Dr. Mikailov and Dr. Mochella.
Medical Scribe
Lahey Medical Center
2018
Documented patient interaction on EMR, but also helped ideate an online reference tool for dermatology diagnostic support under the mentorship of Dr. Mikailov and Dr. Mochella.
Medical Scribe
Lahey Medical Center
2018
Documented patient interaction on EMR, but also helped ideate an online reference tool for dermatology diagnostic support under the mentorship of Dr. Mikailov and Dr. Mochella.
Orthopedics Program Coordinator Intern
OPA Ortho
2016 - 2018
Developed educational and training material for the program of 200+ people and helped train incoming interns on HIPAA and other regulatory practices.
Orthopedics Program Coordinator Intern
OPA Ortho
2016 - 2018
Developed educational and training material for the program of 200+ people and helped train incoming interns on HIPAA and other regulatory practices.
Orthopedics Program Coordinator Intern
OPA Ortho
2016 - 2018
Developed educational and training material for the program of 200+ people and helped train incoming interns on HIPAA and other regulatory practices.
Insurance Coordinator
TruDental
2015 - 2017
I worked a lot to support myself throughout college. Working at a dental office as an insurance coordinator was one of them. This is where I developed the basics of my customer service skills.
Insurance Coordinator
TruDental
2015 - 2017
I worked a lot to support myself throughout college. Working at a dental office as an insurance coordinator was one of them. This is where I developed the basics of my customer service skills.
Insurance Coordinator
TruDental
2015 - 2017
I worked a lot to support myself throughout college. Working at a dental office as an insurance coordinator was one of them. This is where I developed the basics of my customer service skills.
Nursing Assistant & Medical Technician
Aegis Living
2014 - 2015
I worked a lot to put myself through college, and this was my very first job. I worked in hospice and dementia care.
This job taught me the most about life. It was tough - physically and emotionally - but it's an experience that I hold close to my heart.
Nursing Assistant & Medical Technician
Aegis Living
2014 - 2015
I worked a lot to put myself through college, and this was my very first job. I worked in hospice and dementia care.
This job taught me the most about life. It was tough - physically and emotionally - but it's an experience that I hold close to my heart.
Nursing Assistant & Medical Technician
Aegis Living
2014 - 2015
I worked a lot to put myself through college, and this was my very first job. I worked in hospice and dementia care.
This job taught me the most about life. It was tough - physically and emotionally - but it's an experience that I hold close to my heart.
Made with ☺ ☕ 🍜
Made with ☺ ☕ 🍜
Made with ☺ ☕ 🍜